PULSE Magazine
A Message from IAOP’s CEO  Public Article

A Message from IAOP’s CEO During COVID-19 No one can do it alone. Whether you are a company, professional, or an association like ours, it is impossible to survive and thrive during these times without having trusted partners. Customers and suppliers are realizing the crucial importance of powerful alliances in this new environment.

COVID Times Prove Critical Importance of Partnerships Public Article

Strategic partnerships between customers and trusted providers have always been key to outsourcing success. COVID-19 has put these relationships to the test as customers are relying more and more on suppliers to perform critical work and deliver innovation during a time when both parties are faced with new challenges never seen before. Many alliances between buyers/advisors and providers are withstanding the extraordinary pressures and proving to be more essential than ever during this global pandemic.

Find Your Next Partner Using The Global Outsourcing 100 Public Article

IAOP’s Global Outsourcing 100 logo has been proudly displayed on the websites of thousands of provider and advisory firms of all sizes across the world over the past 14 years as an independent endorsement of performance excellence.  Over the years, the criteria being evaluated have expanded to take into account the latest trends and areas of importance to the industry. This year, IAOP introduced the Excellence in Strategic Partnerships Recognition lists (see related story) and combined its annual listing of the top outsourcing advisors and consultants, The World’s Best Outsourcing Advisors, into the Global Outsourcing 100.

Corporate Social Responsibility Grows in Importance Public Article

Over the past 14 years of releasing the Global Outsourcing 100 lists, IAOP has found that corporate social responsibility has grown as a factor that plays an increasingly central role in customers’ buying decisions.  Providers and advisors have become true partners in the CSR journey with award-winning programs focused on a wide range of important issues, as demonstrated in their strong GO100 applications. This year, nearly three-quarters of the companies on the main list, or 80 organizations, were recognized for their excellence in this critical area.    

Salute and Recruit - Veteran-Focused Programs Make a Difference in Today’s Economy Public Article

The COVID-19 pandemic has created a demand for flexible, self-motivated employees who can operate under stress and hit the ground running. Veterans are filling this need for many companies, driving rapid growth in the impact sourcing model across the Business Process Outsourcing (BPO) landscape.

Work From Home – What's Happened, Emerging and Coming Next Public Article

When COVID-19 struck, most companies sent their employees home, essentially creating remote workplaces overnight. Five months later, we ask: Is going to the office a thing of the past? Will water cooler talk with coworkers of long ago ever return? How are we maintaining our sanity in the Zoom world? PULSE talked with Kate North, Vice President of Workplace Advisory for Colliers U.S., about the firm's latest research on the work-from-home (WFH) movement. North also serves as Global Chair of Workplace Evolutionaries (WE) and has been recognized for her leadership with HCL's Red Ladder Women in Outsourcing 2020 award.   There's plenty of good in the findings and lots of reason for optimism. The bottom line: We can work remotely and it is changing the future. Companies who can do it right have a unique opportunity now to seize the best talent, gain competitive advantages and create new positive experiences. 

GOV20 Speakers Demonstrate How to Transform Governance in the COVID Era Public Article

A Message from IAOP’s CEO  Public Article

Service Delivery Evolves to a ‘New Normal’ Public Article

Privacy Shield Is Gone. Now, What About Your Data Transfers? Public Article

Returning to Work Will Mean More Space, Fewer People and Many Possibilities Public Article

Revolutionize Your Customer Experience by Investing in Digital Transformation Public Article

Impact Sourcing Continues During Coronavirus Public Article

The COVID-19 pandemic hasn’t stopped impact sourcing by IAOP members with at least one company hiring during this time. Employee safety has moved to the forefront as a result of the global health crisis. In our ongoing look at how the coronavirus is affecting our members and their organizations, IAOP talked with members of the CSR committee about the future of the business practice that has been gaining traction in recent years.

IAOP Joins with Tent to Advance Hiring of Refugees and Impact Sourcing Public Article

Inaugural Impact Sourcing Champions Index Celebrates 64 Trailblazing Companies Public Article

The 64 companies on IAOP’s inaugural Impact Sourcing Champions Index are both. They are the best of the best buy-side, provider and advisory firms that each day advance the lives of people who otherwise would have limited prospects for sustainable employment through their award-winning hiring practices.

IAOP Holds First Virtual Forum Focused on Impact Sourcing Public Article

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