Global Impact Sourcing Award


Applications for the 2019 Global Impact Sourcing Award will be accepted beginning in fall 2018.  Watch for the announcement!


IAOP partners with the Rockefeller Foundation on a global award recognizing industry professionals who are leaders in Impact Sourcing. 

Impact Sourcing happens when organizations intentionally hire and provide career development opportunities to people who otherwise have limited prospects for sustainable employment. Impact Sourcing can provide the start of a meaningful career path leading to a lifetime of full employment and can happen in any geography.

Examples of Impact Sourcing in Practice:
  • Creating jobs in underserved communities or emerging markets where high unemployment exists
  • Intentionally hiring workers who have fewer prospects for sustainable jobs and providing them training
  • Hiring people with disabilities
  • Hiring women where there is a disproportionately high unemployment rate for women
  • Creating a positive impact on local communities by creating employment opportunities
  • Earn-while-you-learn training programs
  • Creating job opportunities for refugees or rescued victims 

Eligibility Requirements:

The Impact Sourcing award will evaluate how buyers or providers are creating jobs in underserved areas. These could be anywhere in the world and criteria would be based on how they impact local communities with these jobs and the efforts undertaken to ensure success in these communities, i.e. outreach and training programs.

Leadership teams from customer or provider companies of any size are eligible for recognition.

  • Teams will self-nominate through an online application
  • Companies do not have to be IAOP members
  • Winners will be advised by year-end and recognized annually at the Outsourcing World Summit
  • Winning teams must agree to collaborate on the writing of a case study about their Impact Sourcing activities, which will be made publicly available through the IAOP website and other sources 
  • Winners are selected by a judging panel from IAOP's CSR Committee



Teleperformance has been recruiting disabled and
socioeconomically disadvantaged youth under the age of 26
in developing countries for many years, providing training to
develop the skills necessary to match its client’s needs and for the
individuals to thrive in the company. In 2014, Teleperformance years. By 2016 this goal was surpassed with over 25,000 Impact Sourcing hires. Currently, Teleperformance trains and employs approximately 50,000 individuals worldwide through its Impact Sourcing program. Its impact sourcing talent strategies include the hiring and development of disabled individuals, women,
U.S. veterans, active military members and members of their
immediate families, individuals who were long-term unemployed
and youth without previous formal employment.

Avasant has been actively involved in Impact Sourcing since
2008. The Rockefeller Foundation funded Avasant in 2011 to
highlight key policy initiatives and incentives that could help to
scale the Impact Sourcing sector. The Foundation later worked
with and was a grantee of the Rockefeller Foundation’s Digital
Jobs Africa Initiative (DJA) in 2015 and educated service under Impact Sourcing. Through education and partnership, the Avasant Foundation created over 1,300 ICT-enabled jobs in Africa. Its Avasant Digital Youth Employment Initiative provides deserving youth with job-related skills training to enable employees in the leading ICT BPO industries in the Caribbean.

Founded in 2001 with operations in Cambodia, Laos, and Kenya,
DDD is recognized worldwide for having pioneered Impact
Sourcing. DDD addresses the education and skills gap among
disadvantaged youth through its comprehensive Work-Study
Program, which includes training, employment, professional
development and academic scholarships. The company recruits
youth from disadvantaged families, including men and women with disabilities. Since its inception, more than 2,500 youth from these underserved markets have graduated from DDD’s Work-
Study Program. Apart from providing associates with gainful
employment in the formal sector, DDD has economically
empowered them to provide for their families, indirectly
improving the lives of an additional 5,000 individuals.

Impact Sourcing is Microsoft’s preferred sourcing strategy,
aligning its mission with its procurement strategy. The company seeks to engage and learn from social enterprise impact sourcing service providers while extending its model to its own large multi-national suppliers. Microsoft has participated in a cross-industry/function stakeholder group to develop Impact Employment metrics, joined in over a dozen business cases on Impact Sourcing, and has committed to engage in Impact
Sourcing. Its suppliers have committed to creating thousands
supported Impact Sourcing projects in 14 countries, including
the United States, Kenya, Uganda and India for services such as back-office work and facilities management.

For more information, please email or Jon Browning, IAOP CSR Committee Chair.

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