Revolutionizing Service Delivery: The AI Advantage for Service Providers | In this insightful webinar we delve into the cutting-edge realm of artificial intelligence and its transformative impact on service providers. Discover how AI is reshaping the landscape of service delivery, empowering providers to enhance efficiency, personalize offerings, and exceed customer expectations. From streamlined processes to predictive analytics, this webinar will explore the myriad ways AI is revolutionizing the service industry. More »
The generative AI gold rush: Tailored Strategies of Leading Hyperscalers | In the midst of the Generative AI revolution, hyperscalers like Microsoft, Google, AWS, and Meta are strategically shaping their approaches to capture a burgeoning market. As AI integration becomes pivotal for businesses globally, hyperscalers vie for dominance. Microsoft leads as a first mover with ChatGPT, targeting both consumers and enterprises. Google's Bard focuses on IP security, bridging consumer and enterprise markets. AWS pioneers a developer ecosystem, empowering users to build personalized AI solutions. Meta takes an unconventional path, partnering with competitors and offering Llama 2 as an open-source solution. While the race intensifies, the untapped SMB segment poses a lucrative opportunity, demanding a delicate balance in strategy. As the Generative AI market burgeons towards a projected $1.3 trillion by 2032, hyperscalers navigate diverse paths to capitalize on this transformative wave. More »
Insourcing vs Outsourcing Choosing The Right Model To Leverage Global Talent | More »
SUPPLIER GOVERNANCE IN FOCUS | Unclear business outcomes, unsatisfying client digital experiences, gaps in resources and skills, complex multi-supplier service environments, and increasing security, compliance and risk requirements, compounded by ambiguous transformation and innovation goals, present many challenges to vendor management and supplier governance stakeholders as they as endeavor to achieve the full value of their outsourcing relationships. The needs are greater than ever, yet the holy grail of optimal value realization remains elusive. More »
The Inevitable Rise And Impact Of Digital Engineering | In 2022, amidst geopolitical tensions and economic challenges, global Digital Engineering (DE) spending surged to USD 810 Bn, propelled by pandemic-induced digitalization initiatives. Despite macroeconomic uncertainties, DE spend is projected to reach USD 1.6 Tn by 2026. Hi-tech-led verticals dominate, with a 20% faster growth rate. Asia Pacific edges past Western Europe in ER&D spending, while North America remains a DE spending powerhouse. Key drivers include Generative AI, Industrial Metaverse, Digital Thread, and Hyperscalers. Sustainability emerges as a strategic priority, with USD 6 Bn invested in Hydrogen-based startups. Service Providers play a crucial role in meeting evolving enterprise demands for Digital Engineering skillsets. More »
Autonomous SMBs - Augmented by Automation, Differentiated by Intelligence | The global business landscape is undergoing a seismic shift as Small and Medium-sized Businesses (SMBs) enter the era of Autonomous SMBs, catalyzed by the rapid integration of cutting-edge technologies like Artificial Intelligence (AI) and Automation. With 33.2 million SMBs in the US alone, contributing 43% to the GDP, their role in economic vitality is pivotal. Despite slower tech adoption, the democratization of digital tools is empowering SMBs to operate 20% faster, achieving a 17% increase in productivity. As these businesses transition into Autonomous SMBs, the report anticipates a doubling in their count to 42 million by 2030, propelling a 25% boost in overall productivity and reshaping the global economic landscape. More »