Click the magnifying glass icon at the top right of the screen to search IAOP's website using Google Search. 


At IAOP’s second annual Center for Social Impact meeting, industry leaders and advocates came together to discuss their passion and dedication for the topic.  Each speaker began with a five-minute “rant” that sparked lively conversations throughout the full-day event on Sept. 20 at the Sutherland CloudLABS in San Francisco, with both in-person and remote attendees.  Topics explored included social sustainability in provider-buyer partnerships, the impact of Artificial Intelligence (AI), environmental sustainability, and fostering belonging. Members of the social impact community from the UK, Australia, New Zealand, Philippines, Jamaica, Mexico, Nigeria, India, and across the United States shared their global perspectives.  Let’s unpack the speaker’s motivating words that provide valuable lessons and insights into the future for impact sourcing.



Helping Solve the Talent Shortage
Through Collective Intelligence


Moving Ahead with Maura
Meet IAOP’s New Board Chair


Virtual COP Master Class Announced
Join us Nov. 7-10


Reimagining Work
Unveiling the Importance of Belonging


A message from IAOP’s CEO
Debi Hamill Talks Location


Public Article Public Article Free Associate Membership Required Free Associate Membership Required Professional Membership Required Professional Membership Required

Professional Membership Required Revolutionizing Service Delivery: The AI Advantage for Service Providers | In this insightful webinar we delve into the cutting-edge realm of artificial intelligence and its transformative impact on service providers. Discover how AI is reshaping the landscape of service delivery, empowering providers to enhance efficiency, personalize offerings, and exceed customer expectations. From streamlined processes to predictive analytics, this webinar will explore the myriad ways AI is revolutionizing the service industry. More »

Public Article The generative AI gold rush: Tailored Strategies of Leading Hyperscalers | In the midst of the Generative AI revolution, hyperscalers like Microsoft, Google, AWS, and Meta are strategically shaping their approaches to capture a burgeoning market. As AI integration becomes pivotal for businesses globally, hyperscalers vie for dominance. Microsoft leads as a first mover with ChatGPT, targeting both consumers and enterprises. Google's Bard focuses on IP security, bridging consumer and enterprise markets. AWS pioneers a developer ecosystem, empowering users to build personalized AI solutions. Meta takes an unconventional path, partnering with competitors and offering Llama 2 as an open-source solution. While the race intensifies, the untapped SMB segment poses a lucrative opportunity, demanding a delicate balance in strategy. As the Generative AI market burgeons towards a projected $1.3 trillion by 2032, hyperscalers navigate diverse paths to capitalize on this transformative wave. More »

Professional Membership Required Insourcing vs Outsourcing Choosing The Right Model To Leverage Global Talent | More »

Professional Membership Required SUPPLIER GOVERNANCE IN FOCUS | Unclear business outcomes, unsatisfying client digital experiences, gaps in resources and skills, complex multi-supplier service environments, and increasing security, compliance and risk requirements, compounded by ambiguous transformation and innovation goals, present many challenges to vendor management and supplier governance stakeholders as they as endeavor to achieve the full value of their outsourcing relationships. The needs are greater than ever, yet the holy grail of optimal value realization remains elusive. More »

Public Article The Inevitable Rise And Impact Of Digital Engineering | In 2022, amidst geopolitical tensions and economic challenges, global Digital Engineering (DE) spending surged to USD 810 Bn, propelled by pandemic-induced digitalization initiatives. Despite macroeconomic uncertainties, DE spend is projected to reach USD 1.6 Tn by 2026. Hi-tech-led verticals dominate, with a 20% faster growth rate. Asia Pacific edges past Western Europe in ER&D spending, while North America remains a DE spending powerhouse. Key drivers include Generative AI, Industrial Metaverse, Digital Thread, and Hyperscalers. Sustainability emerges as a strategic priority, with USD 6 Bn invested in Hydrogen-based startups. Service Providers play a crucial role in meeting evolving enterprise demands for Digital Engineering skillsets. More »

Public Article Autonomous SMBs - Augmented by Automation, Differentiated by Intelligence | The global business landscape is undergoing a seismic shift as Small and Medium-sized Businesses (SMBs) enter the era of Autonomous SMBs, catalyzed by the rapid integration of cutting-edge technologies like Artificial Intelligence (AI) and Automation. With 33.2 million SMBs in the US alone, contributing 43% to the GDP, their role in economic vitality is pivotal. Despite slower tech adoption, the democratization of digital tools is empowering SMBs to operate 20% faster, achieving a 17% increase in productivity. As these businesses transition into Autonomous SMBs, the report anticipates a doubling in their count to 42 million by 2030, propelling a 25% boost in overall productivity and reshaping the global economic landscape. More »


Public Article Public Article Free Associate Membership Required Free Associate Membership Required Professional Membership Required Professional Membership Required
Sourcing 101 »Corporate Social Responsibility »Sourcing Innovation »Implementing Outsourcing »Outsourcing World Summit Conference Series »

© 2024 IAOP® All Rights Reserved. IAOP, Certified Outsourcing Professionals®, The Outsourcing World Summit® and The Global Outsourcing 100® are registered trademarks of IAOP.