On Location: Digital Technologies

The Webinar Series is the lead up to the in-person On Location event, and is brought to you by the Digital Technologies Center of Excellence.


The impact of digital technologies and innovations on our industry is significant. Digital technologies have revolutionized the outsourcing landscape, transforming how organizations engage with their partners and deliver services. Join us online for a series of engaging webinars full of insightful discussion, thought-provoking ideas and inspired problem-solving which will culminate in an in-person event in Chicago in March. 

Webinar #1: October 24, 2023, featuring Kate Schmidt, Chief Operating Officer for Deloitte’s Artificial Intelligence (AI) Institute -  Playback
Webinar #2: December 12, 2023 - Revolutionizing Service Delivery: The AI Advantage for Service Providers - Playback 
Webinar #3: January 30, 2024 -   Register
Chicago Event:  March 12, 2024 -  Registration Coming Soon!

Attendees will:

  • gain up-to-date information and insights on emerging technologies, market trends, and disruptive forces reshaping our industry.
  • real-world examples and case studies of successful digital disruption initiatives, offering practical guidance for implementation and adoption.
  • understand the future implications and potential of digital disruption, and discuss emerging technologies, challenges, and opportunities on the horizon.
  • be empowered with the knowledge, tools, and strategies needed to adapt, embrace change, and thrive in an increasingly disrupted digital landscape.

Digital disruption in the outsourcing world has transformed the landscape by leveraging technologies, automation, and data-driven insights. It has enabled organizations to access global talent, streamline processes, enhance collaboration, and leverage advanced technologies. Embracing digital disruption in outsourcing can lead to cost savings, improved service delivery, and increased agility for businesses.




    JANUARY 30, 2024  / 11:00 AM - 12:00 PM EASTERN 





and produced by IAOP'S Digital Technologies Center of Excellence 





© 2024 IAOP® All Rights Reserved. IAOP, Certified Outsourcing Professionals®, The Outsourcing World Summit® and The Global Outsourcing 100® are registered trademarks of IAOP.