The Outsourcing Revolution: Why It Makes Sense and How to Do It Right For the first time ever, outsourcing's best-known expert and pioneer and IAOP's Chairman, Michael Corbett, who helped craft IBM's entry into the outsourcing business, details the opportunities presented by BPO as well as a plan for implementing and sustaining its benefits.
With a global community of more than 120,000 members and affiliates worldwide, IAOP® is the leading global association aimed at bringing together customers, providers and advisors in a collaborative, knowledge-based environment that promotes professional development, recognition, certification and excellence. Vital Statistics Founded in: 2005 Average spending power of members: $60 million annually Size of outsourcing industry: $6 trillion – globally Association Leadership Deborah Hamill, Chief Executive Officer Jagdish Dalal, COP, Chief Advisor, Thought Leadership Kim Maneeley, Senior Managing Director
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