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The 2008 European Outsourcing Summit

16-17 October 2008 | Barcelona, Spain

CONFERENCE AT-A-GLANCE

Wednesday, 15 October 2008

17:00 – 19:00          Early Registration

19:00 – 21:00          Cocktail Reception for Speakers and Attendees

Thursday, 16 October 2008

08:30 – 09:30          Registration and Breakfast

09:30 – 10:15          Welcome and Opening Remarks Michael F. Corbett, Chairman, IAOP with a Special Welcome by the Vice Dean of IESE Business School, University of Navarra  

10:15 – 11:00          Keynote Session – The Global and European Landscape for Outsourcing and Shared Services  moderated by Robert van der Eijk, Partner, PricewaterhouseCoopers (Belgium)

11:00 – 11:30          Refreshment Break in the Exhibit Area

11:30 – 12:30          Concurrent Educational Sessions — Round 1

European Outsourcing: A 360° Viewpoint

European Outsourcing: A 360° Viewpoint

European Outsourcing: Strategy and Implementation

Outsourcing Strategies for IT & Telecoms – Lessons From the Field

The Commercial Paradigm

Building a Successful Relationship Between Customer and Provider:  What it Takes


12:30 – 14:00          Networking Luncheon

14:10 – 15:10          Keynote Session – Offshoring Service Activities in the US and European Union - Arie Lewin, Duke University, Fuqua School of Business; Joan Enric Ricart – IESE Business School, University of Navarro

15:10 – 15:30          Refreshment Break in the Exhibit Area                           

15:30 – 16:30          Concurrent Educational Sessions – Round 2

European Outsourcing: A 360° Viewpoint

European Outsourcing: A 360° Viewpoint

European Outsourcing: Strategy and Implementation

IBM’s Perspective in the European Market

The Insiders’ View of the European HR Outsourcing Industry

How Can Outsourcing Work for Your Company?


16:30 – 17:30          Concurrent Educational Sessions – Round 3

European Outsourcing: A 360° Viewpoint

European Outsourcing: A 360° Viewpoint

European Outsourcing: Strategy and Implementation

European Outsourcing: Strategy and Implementation

Outsourcing Destinations for European Companies Focus on two important key decision drivers: Multilingualism and Culture affinity

China:  The Emerging Dragon - a China Service Provider Roundtable Discussion

A decision support tool driving effective Sourcing Strategy decisions

Strategic Considerations for Outsourcing


18:00 – 19:30          Cocktail Reception in the Exhibit Area

19:30 – 22:30          Gala Dinner at IESE Business School – hosted by IAOP Spain Chapter – Quint Wellington Redwood

Friday, 17 October 2008

08:00 – 09:00          Breakfast

09:15 – 10:15          Keynote Session – Globalization from a European Perspective Accenture

10:15 – 11:15          Keynote Session – Conflicting, Confusing, and Costly – Global Sourcing Means Global Regulations: A Panel Discussion – moderated by Pierre-Andre Dubois, Partner, Kirkland & Ellis International

11:15 – 11:30          Refreshment Break in the Exhibit Area  

11:30 – 12:30          Keynote Session – Real Estate and Facility Services The Enduring Building Blocks of a Flat World: A Panel Discussion moderated by Jagdish R. Dalal, Managing Director Thought Leadership, IAOP

12:30 – 14:00          Networking Luncheon  

14:00 – 15:00          Concurrent Educational Sessions – Round 4

European Outsourcing: A 360° Viewpoint

European Outsourcing: Strategy and Implementation

Managing Outsourcing for Sustainable Value-Addressing the Missing Pieces of the Puzzle

Value for Money Delivery in Outsourcing

Governance in European Deals: Managing Complexity

Shared Services vs Outsourcing: It's an "And" not an "Or"


15:00 – 16:00          Outsourcing Professionals – Europe's Next Frontier In Outsourcing: A Panel                                      Discussion – Moderated by Michael F. Corbett, Chairman, IAOP

16:00 – 16:30          Closing Comments: Jagdish R. Dalal, Managing Director Thought Leadership, IAOP

17:00 – 19:00          IAOP Board Dinner Meeting – Strategic Advisory Board, European Advisory Board, Asia-                                  Pacific Advisory Board

Saturday, 18 October 2008

9:00 – 13:00            Optional Networking Event – Tour of Barcelona *additional fee applies – pre-registration required

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