The 2008 European Outsourcing Summit 16-17 October 2008 | Barcelona, Spain CONFERENCE AT-A-GLANCE Wednesday, 15 October 2008 17:00 – 19:00 Early Registration 19:00 – 21:00 Cocktail Reception for Speakers and Attendees Thursday, 16 October 2008 08:30 – 09:30 Registration and Breakfast 09:30 – 10:15 Welcome and Opening Remarks – Michael F. Corbett, Chairman, IAOP with a Special Welcome by the Vice Dean of IESE Business School, University of Navarra 10:15 – 11:00 Keynote Session – The Global and European Landscape for Outsourcing and Shared Services – moderated by Robert van der Eijk, Partner, PricewaterhouseCoopers (Belgium) 11:00 – 11:30 Refreshment Break in the Exhibit Area 11:30 – 12:30 Concurrent Educational Sessions — Round 1 European Outsourcing: A 360° Viewpoint | European Outsourcing: A 360° Viewpoint | European Outsourcing: Strategy and Implementation | Outsourcing Strategies for IT & Telecoms – Lessons From the Field | The Commercial Paradigm | Building a Successful Relationship Between Customer and Provider: What it Takes | 12:30 – 14:00 Networking Luncheon 14:10 – 15:10 Keynote Session – Offshoring Service Activities in the US and European Union - Arie Lewin, Duke University, Fuqua School of Business; Joan Enric Ricart – IESE Business School, University of Navarro 15:10 – 15:30 Refreshment Break in the Exhibit Area 15:30 – 16:30 Concurrent Educational Sessions – Round 2 European Outsourcing: A 360° Viewpoint | European Outsourcing: A 360° Viewpoint | European Outsourcing: Strategy and Implementation | IBM’s Perspective in the European Market | The Insiders’ View of the European HR Outsourcing Industry | How Can Outsourcing Work for Your Company? | 16:30 – 17:30 Concurrent Educational Sessions – Round 3 European Outsourcing: A 360° Viewpoint | European Outsourcing: A 360° Viewpoint | European Outsourcing: Strategy and Implementation | European Outsourcing: Strategy and Implementation | Outsourcing Destinations for European Companies Focus on two important key decision drivers: Multilingualism and Culture affinity | China: The Emerging Dragon - a China Service Provider Roundtable Discussion | A decision support tool driving effective Sourcing Strategy decisions | Strategic Considerations for Outsourcing | 18:00 – 19:30 Cocktail Reception in the Exhibit Area 19:30 – 22:30 Gala Dinner at IESE Business School – hosted by IAOP Spain Chapter – Quint Wellington Redwood Friday, 17 October 2008 08:00 – 09:00 Breakfast 09:15 – 10:15 Keynote Session – Globalization from a European Perspective – Accenture 10:15 – 11:15 Keynote Session – Conflicting, Confusing, and Costly – Global Sourcing Means Global Regulations: A Panel Discussion – moderated by Pierre-Andre Dubois, Partner, Kirkland & Ellis International 11:15 – 11:30 Refreshment Break in the Exhibit Area 11:30 – 12:30 Keynote Session – Real Estate and Facility Services – The Enduring Building Blocks of a Flat World: A Panel Discussion moderated by Jagdish R. Dalal, Managing Director Thought Leadership, IAOP 12:30 – 14:00 Networking Luncheon 14:00 – 15:00 Concurrent Educational Sessions – Round 4 European Outsourcing: A 360° Viewpoint | European Outsourcing: Strategy and Implementation | Managing Outsourcing for Sustainable Value-Addressing the Missing Pieces of the Puzzle | Value for Money Delivery in Outsourcing | Governance in European Deals: Managing Complexity | Shared Services vs Outsourcing: It's an "And" not an "Or" | | | | | 15:00 – 16:00 Outsourcing Professionals – Europe's Next Frontier In Outsourcing: A Panel Discussion – Moderated by Michael F. Corbett, Chairman, IAOP 16:00 – 16:30 Closing Comments: Jagdish R. Dalal, Managing Director Thought Leadership, IAOP 17:00 – 19:00 IAOP Board Dinner Meeting – Strategic Advisory Board, European Advisory Board, Asia- Pacific Advisory Board Saturday, 18 October 2008 9:00 – 13:00 Optional Networking Event – Tour of Barcelona *additional fee applies – pre-registration required |