JOIN TODAY | |

Program  •  Networking & Social  • Venue  •  Sponsors & Exhibitors 


The 2013 Outsourcing World Summit was a huge success



The New Age of Outsourcing and the Rise of the Outsourcing Professional

Year after year, The Outsourcing World Summit brings the global community of outsourcing professionals together for an unparalleled knowledge sharing, networking and personal and business development experience you can count on.  The 2013 Outsourcing World Summit, was held February 18-20, 2013, at the JW Marriott Phoenix Desert Ridge in Phoenix, Arizona continued this tradition of excellence.

KEYNOTE: JOHN BRANDT

Creating Value in an Era of Uncertainty

As publisher and editor-in-chief of IndustryWeek magazine; president, publisher, and editorial director of Chief Executive magazine; and now CEO and founder of The MPI Group, a global research firm, John Brandt has spent more than two decades studying leadership in effective, purpose-driven organizations. An expert on how companies and communities can adapt themselves to the realities of new markets, new corporate structures, and new customer expectations, he will help you understand where the value in your business is today, where will it be tomorrow and how you use that knowledge to achieve competitive advantage.

GENERAL SESSIONS INCLUDED...
  • Discover Outsourcing's Global Value!
  • Learn from Mary Lacity, The University of Missouri-St. Louis, and Leslie Willcocks, London School of Economics about Dynamic Innovation
  • Hear New Information on Global Information Security – A Common Language from the Information Security Forum, ISACA and a panel of experts
  • Take-away the key results of IAOP’s Annual State of the Industry Survey
  • Find out about Outsourcing the Enterprise: Is There any “There” There? from Anoop Sagoo, Senior Managing Director, BPO, Accenture
  • Gain quick insights from Fun, Fast, Focused - 15-minute profound and provacative mini-sessions


“IAOP’s Outsourcing World Summit was an excellent opportunity to meet global sourcing executives and service providers. I thought the keynote speakers were exceptional, the booths were very informative, and the small group and one on one opportunity for discussion were absolutely invaluable! I will definitely plan on attending next year.” ~ Siegfried Richter, Prudential

 
Special Events at The 2013 Outsourcing World Summit
  • New for Sunday!  IAOP's Publishers Cup:  Mix it up on the green with colleagues, clients and fellow outsourcing professionals for a round.
  • “Getting to Know You” Networking Event:  Not a golfer?  Join us by the pool on Sunday for an informal meet and greet.
  • Champagne Welcome: Come down to the registration desk Sunday night, pick up your materials and raise a glass to another year!
  • New this Year! Global Services Mall Sneak Peak: In addition to fun and informative networking receptions on Monday and Tuesday evenings, you’ll have an additional chance to check out the exhibit hall on Sunday evening following the champagne welcome.  
  • Two Global Services Mall Receptions:  Join the conversation - meet potential partners
  • Customer-Only or Provider/Advisor-Only Networking:  Identify delegates like you and share how you turned challenges into successes.
  • A Taste of Nova Scotia:  Your hosts, Nova Scotia Business Inc., invite you to share in some fine wine and savories from their neck of the woods.
  • Awards Luncheon:  See who’s next to be inducted into The Outsourcing Hall of Fame, who will receive IAOP’s GEO Awards and celebrate IAOP’s Member of the Year.
  • By Popular Demand!  New Advanced Track: Advanced sessions in every round led by IAOP’s Certified Outsourcing Professionals (COPs)! 

“The brain trust at the Summit was impressive. Every conversation was an opportunity to learn something new or to think of something in a different way. Fantastic program and a fantastic audience.”

 
Who Attends The Outsourcing World Summit? 
 
More than 800 delegates are expected, including: CEOs, COOs, CFOs and other members of the corporate ‘C-Suite”; Directors and Managers, Professionals from HR, Finance, Purchasing, Legal, Administration, IT, Facilities,  Manufacturing, Logistics, Service Delivery and related business functions; Entrepreneurs building the businesses of the future; Investors, Analysts and Academics; Consultants and Corporate Advisors; Government Officials and Policy Influencers; Marketing, Sales, and Delivery Professionals from across the outsourcing industry.
 

The OWS provided me with an opportunity to glean fresh insights from industry-leading practitioners. The encouragement and feedback I received were put to immediate use upon returning to the office. ~Sean Heston, Sprint 

 
The 2012 Summit drew nearly 800 attendees from 40 countries including Australia, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Egypt, El Salvador, France, Germany, Ghana, Guatamala, India, Ireland, Israel, Italy, Japan, Malaysia, Mexico, Netherlands, Nicaragua, Nigeria, Norway, Philippines, Poland, Romania, Russian Federation, Singapore, South Africa, Spain, Sri Lanka, Sweden, Thailand, United Arab Emirates, United Kingdom, Uruguay and Venezuela. 


Who speaks?

Summit speakers are drawn from both within and outside the field of outsourcing. Global business leaders have included John Sculley, former CEO Apple Computers, Gary Wendt, former president, chairman and CEO of GE Capital Services, and Fred Brown, past chair, the American Hospital Association. Robert Reich, former U.S. Secretary of Labor, and vice presidential nominee Jack Kemp have addressed Summit delegates.  Executives from General Motors, Microsoft, Northwest Airlines, United Technologies and many other global firms have shared their business experiences. And, leading advisors from Booz Allen Hamilton, PricewaterhouseCoopers, and others have shared the insights and advice they are giving their customers.        
 


Request information on sponsoring, exhibiting and attending.



Program Brochure

 








 

© 2024 IAOP® All Rights Reserved. IAOP, Certified Outsourcing Professionals®, The Outsourcing World Summit® and The Global Outsourcing 100® are registered trademarks of IAOP.