Chicago Chapter

ARCHIVES

PAST MEETINGS

• June 27, 2019 - Bias in AI Tools

• March 7. 2019 - Navigating the Future of Work

• September 12, 2018 - Sponsored by Kirkland & Ellis, ISG, The Shelby Group and Sirion Labs this Chapter meeting was held at the Chicago Wrigley Field Rooftops, this meeting featured lessons learned from clients of outsourcing providers. The program looked into strategies and tactics for executing on effective governance of outsourcing relationships. 

• May 30, 2018 - Innovation Process and Outsourcing, Funding and Metrics issues on Sourcing for Innovation, SLA that support Outsourcing for Innovation, Governance, processes and insights

• February 7, 2018 - Examples of technology being used to enable real-life business outcomes

• November 1, 2017 - Emerging/disruptive technology solutions (virtual reality, augmented reality, AI and more)

• June 15, 2017 - Outsourcing Innovation

• January 26, 2017 - Service Delivery Automation   Download the presentation (Deloitte)    Download the presentation (Automation Anywhere)

• September 15, 2016 - Value Leakage in Outsourcing Transactions    Download the presentation (SirionLabs)    Download the presentation (Allstate) 

• June 16, 2016 - Global In-House Centers

• January 21, 2016  - Outsourcing in a World of Mergers, Acquisitions & Divestitures

• September 24, 2015 -  What's Trending in Data Security and Privacy?   Vendor Liability in the Wake of Privacy and Security Incidents    Forensics   Outsourcing Security, Privacy, and Compliance - Can it be done?   Cyber Insurance - What is it and Why Has it Become so Popular?

• June 25, 2015 - Outsourcing in the Era of the Cloud

• January 22, 2015 - The State of the Knowledge Process Outsourcing Industry   The State of Knowledge Process Outsourcing Industry    Different Ways to Approach KPO 

• October 23, 2014  - Finding Outsourcing Talent

• July 17, 2014  - Effective and Efficient Contracting Process; Doing Business in Areas with Increased Geopolitical Risk    Effective & Efficient Contracting Process 

• April 17, 2014  - How is outsourcing being leveraged by the system to drive enhanced capabilities, faster innovation and compliance?

• January 30, 2014 - Knowledge Process Outsourcing and Decision Science

• October 17, 2013 - Evaluating Emerging Markets for Outsourcing

• July 25, 2013 - Valuation and Monetization (IPO or M&A) Environment   Outsourcing: How to Create Value

• April 18, 2013 - Beyond SLAs: Balanced Scorecard and more   Beyond SLAs: Balanced Scorecard and more    Playback the webinar

• January 31, 2013 - How to Help Ensure a Successful Outsourcing Transition    Making an Effective Transition to Outsourcing

• October 18, 2012 - The Innovation Imperative; Managing the Science of Innovation” The New Frontier

• July 26, 2012 - The Outsourcing Vendor Management Program Office (VMPO); Understanding Best-in-class BPO Relationships

• March 8, 2012 - Maximizing Outsourcing Relationships from a Human Capital Perspective

• IAOP Member Forum: Use of Advanced Tools & Technologies in Outsourcing

• July 21, 2011 - Managing the Risk of Stagnation and Regression in Outsourcing; Getting a Grip on Governance    Getting a Grip on Governance

• April 28, 2011 - Offshoring Benefits and Advantage, Still the Same in 2011 as they were in 2001?; Duality of Outsourcing    Offshoring Benefits and Advantages    Duality of Outsourcing

• January 27, 2011 - Shifting from Environmental Performance Management Driving Business Performance; Aligned Values - Client and Provider Collaborate on CSR Program 

• October 21, 2010 - Value Leakage and How to Prevent It    Maximizing the Value of Your Outsourcing Relationships / Value Leakage and How to Prevent It